Effective date: October 22, 2026
At booktopper (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our appointment booking application and integrated chat services (the “Service”).
1. Information We Collect
- Account Information: When you sign up or log in, we may collect your name, email address, and phone number.
- Booking Information: Details regarding your appointments, including dates, times, selected services, and notes.
- Chat and Messaging Data: Messages exchanged through our built-in chat interface and communications sent via WhatsApp regarding your appointments.
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our appointment booking and chat features.
- Send appointment confirmations, reminders, and updates via SMS, email, or WhatsApp.
- Respond to your inquiries, comments, or support requests.
- Improve our app functionality and user experience.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers (such as Meta for WhatsApp messaging infrastructure) strictly to operate and deliver our services.
4. Data Security
We implement standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: hello@booktopper.com